What action should a test admin take regarding errors from previous testing attempts?

The appropriate action for a test administrator regarding errors from previous testing attempts is to review and check the Test Settings Manager (TSM) for unsent responses. This approach allows the administrator to identify any specific errors or issues that may have prevented responses from being sent or recorded properly. By checking the TSM, the administrator can take targeted actions to resolve the errors, ensuring that the data collected from the testing attempts is accurate and complete. This can include troubleshooting specific problems identified in the TSM, rather than proceeding with more drastic actions like resetting accounts or deleting attempts, which may lead to further complications or loss of valuable information. Addressing the issues at their source helps maintain the integrity of the testing process and enhances the reliability of the data used for assessment.